The Matrix in a Matrix Approach: Connecting the Dots Across a Complex Business Landscape


In today’s rapidly evolving business landscape, organizations face increasing complexity and the need to navigate a vast array of interconnected elements to achieve their strategic goals. Business architecture has emerged as a critical discipline that provides a blueprint for aligning strategies, operations, and technology. However, as organizations grow and diversify, traditional approaches may struggle to capture the intricate connections between various components. Enter the Matrix in a Matrix approach—a revolutionary method that takes business architecture to the next level by effectively connecting the dots across a complex landscape. In this article, we explore the advantages of this approach and how it can streamline business architecture for enhanced organizational success.

The Need for a Comprehensive Connection

Business architecture is a powerful tool for outlining the structure, processes, and technology within an organization. However, as companies expand, the web of relationships and dependencies becomes increasingly intricate. A comprehensive connection is required to understand how different elements interact, align with strategic goals, and deliver value to customers. The traditional one-dimensional view might not suffice in such a dynamic environment, necessitating a more advanced approach like the Matrix in a Matrix.

The Matrix in a Matrix: Unveiling the Next Step in Business Architecture

The Matrix in a Matrix approach goes beyond the conventional one-layered view of business architecture. Instead, it employs a hierarchical decomposition to uncover the connections between various components. It starts with the organization’s ambitions and purpose, then breaks them down into strategic objectives along the x-axis and the high-level value chain along the y-axis. At the intersecting points, core capabilities are identified, laying the foundation for a deeper understanding of the organization’s essence.

Advantages of the Matrix in a Matrix Approach

Enhanced Clarity and Insight

The Matrix in a Matrix offers a structured and visual representation of the organization’s business architecture. This hierarchical approach provides a clear and comprehensive view of how different elements fit together, granting business architects deeper insights into the organization’s core capabilities, processes, and value delivery mechanisms.

Facilitating Decision-making

In a complex landscape, decision-making can be challenging, especially without a clear understanding of how different components are interconnected. The Matrix in a Matrix approach enables better decision-making by providing a systematic and logical framework for evaluating the impact of decisions across multiple dimensions.

Agility and Adaptability

The business landscape is constantly evolving, requiring organizations to be agile and adaptive. The Matrix in a Matrix approach offers the flexibility to accommodate changes and expansions. As new capabilities, objectives, or value streams emerge, the architecture can be easily adjusted to reflect the evolving reality.

Customer-Centric Focus

By breaking down core capabilities into detailed process steps and linking them back into value streams, the Matrix in a Matrix approach keeps customer-centricity at its core. This ensures that process optimization and resource allocation are aligned with delivering exceptional value to customers.

Improved Communication and Collaboration

A visually appealing matrix fosters better communication and collaboration among different teams and stakeholders. It facilitates a shared understanding of the organization’s objectives and how different parts contribute to the overall success.


In a rapidly changing business landscape, the Matrix in a Matrix approach represents the next step in business architecture—a powerful methodology to connect the dots across a complex organization. By employing hierarchical decomposition and visual representation, this approach enhances clarity, enables better decision-making, and ensures a customer-centric focus. Embracing the Matrix in a Matrix empowers organizations to navigate the intricacies of their business architecture with agility and adaptability, unlocking their full potential for sustained success in an ever-evolving marketplace.

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